HR ONE LONDON LIMITED - Health and Safety Policy for Removal Operations

HR ONE LONDON LIMITED is committed to providing a safe working environment for all employees, contractors and clients while delivering professional removal company services. This policy sets out our approach to health and safety across our moving and relocation activities. Our aim is to prevent workplace injury, protect property and ensure that every relocation, whether domestic or commercial, is carried out with due care. The removal company responsibilities described here apply to all stages of a move, from planning and packing through transport and unloading.

We will ensure that risk assessments are completed for each removal service activity and that appropriate control measures are implemented. Risk assessment includes identifying manual handling risks, vehicular hazards, loading practices and environmental factors. All staff involved in removals are expected to follow safe systems of work and to use the provided equipment correctly. Training on safe lifting, vehicle operation, and the handling of fragile or hazardous items is mandatory for relevant employees of the removals company.

The company will maintain safe, well-serviced vehicles, lifting aids and securing equipment to reduce the likelihood of accidents during transport. Subcontractors and agency staff engaged by our relocation service must comply with this policy and demonstrate equivalent standards. We will carry out regular vehicle checks, document maintenance, and ensure that loads are safely restrained to protect both staff and members of the public. Communication protocols will be used to coordinate multi-crew moves to reduce confusion and risk.

Roles, Responsibilities and Training

Managers will ensure that safe working procedures for removal services are in place and that staff are competent to perform their duties. Each employee has a duty to take reasonable care for their own health and safety and for that of others who may be affected by their actions. Supervisors will conduct toolbox talks and briefings prior to each job to highlight site-specific hazards. Accurate records of training, inductions and qualifications will be maintained to demonstrate ongoing competence across the removals workforce.

Emergency arrangements include first aid provision, incident reporting procedures and evacuation plans appropriate to the nature of the moving job. In the event of an accident or near miss, employees must report promptly so that corrective action is taken and lessons learned are shared. The company will investigate incidents to identify root causes and implement changes to reduce recurrence. This approach supports continuous improvement in our moving company safety performance.

Safe handling of hazardous materials is critical to our removal services. Items such as aerosols, batteries and certain chemicals must be identified and handled according to safe practice. The policy requires that staff do not pack or move prohibited goods and that any suspicious or unknown items are brought to the attention of a supervisor immediately. Contractors working with specialist removals will provide relevant safety information and equipment to protect personnel and clients.

Operational Controls and Safe Systems

Operational controls for removal jobs include planning access, assessing site conditions and arranging appropriate vehicle positioning. The company will provide and maintain PPE including gloves, safety footwear and hi-visibility clothing for staff engaged in physical removal tasks. Standard operating procedures will address manual handling, use of ramps, tail lifts and dollies, and the loading sequence to maintain vehicle stability and prevent damage.

The organisation will regularly audit removal operations and supplier practices to ensure compliance with this policy. Audits will include checks on training records, vehicle maintenance logs and incident trends. Findings will be reported to senior management and used to update procedures and training. Performance metrics will be established to measure safety outcomes and to drive improvements across all removal projects.

This health and safety policy will be reviewed periodically and revised as necessary to reflect changes in operational practices, equipment or emerging risks within the removals sector. HR ONE LONDON LIMITED pledges to consult with employees and relevant stakeholders when developing safety measures to ensure they are practical and effective. Everyone associated with our removal service has a part to play: adherence to this policy protects people, property and the reputation of our removals company. The company commits to resourcing safety measures adequately and to fostering a culture where safe behaviours are recognised and promoted.