Accessible HR ONE LONDON LIMITED Services and Platform

This Accessibility Statement explains how HR ONE LONDON LIMITED approaches inclusive design, usability and compliance. We are committed to delivering digital accessibility across our HR One London services and resources. This page outlines the standards we follow, the features we provide for people with disabilities, and how to make requests for additional accessibility support. The statement is applicable to online tools, documents and interactive content managed by HR One London Limited.

We strive to meet internationally recognised accessibility standards. Our aim is that content and interactive flows for HR One London users are perceivable, operable, understandable and robust. Where possible we adopt a pragmatic, user-centred approach combining automated checks, manual testing and input from assistive technology users to improve accessibility across our platforms.

Key commitments include adherence to WCAG 2.1 AA compliance as the baseline for our digital content. We focus on ensuring adequate colour contrast, meaningful link text, resizable text, and clear semantics so that screen readers and other assistive tools can interpret pages reliably. HR ONE London Limited follows published guidance and extends it with internal policies to maintain accessibility over time.

Interaction features that support usability are central to our design. We provide improved keyboard navigation patterns and predictable focus order so that users who cannot use a mouse can still complete tasks. Our teams test keyboard-only scenarios and common assistive technology combos to minimise barriers for service users.

The platform supports screen-reader compatibility across popular assistive technologies. We ensure landmark roles, ARIA attributes and semantic headings are used appropriately to make HR One London Limited content accessible to screen-reader users. When content contains complex elements such as forms or interactive widgets, we apply additional accessibility techniques and manual verification.

We maintain a program of training and continuous improvement. Our content creators and developers receive guidance on creating accessible HR One London materials. We also run periodic accessibility audits and remedial work to address issues identified during testing. Accessibility is embedded into project planning and delivery to avoid retrofitting fixes.

To help users navigate the service, we provide a number of features and recommendations:

• Keyboard navigation: full support for tab, shift+tab, enter and arrow keys where applicable.
• Screen-reader support: semantic markup and appropriate ARIA usage to enhance compatibility.
• WCAG 2.1 AA techniques: focus indicators, contrast and responsive content for multiple devices.

We welcome reports about accessibility barriers and will respond to requests for alternative formats of content. Please note that we do not disclose personal contact details here; use the designated accessibility contact channel listed on our public pages to submit requests. We will consider reasonable adjustments and provide timelines for remediation depending on the complexity of the request.

If you encounter an obstacle while using any HR One London Limited resource, you can request an accessible version, a plain text alternative, or assistance to complete a task. We treat such requests seriously and aim to provide an initial acknowledgement promptly and a clear plan for resolution. Our approach is to prioritise safety-critical and time-sensitive adjustments while scheduling larger remediation work as needed.

Our accessibility practices are supported by governance, testing and community engagement. We review new features against WCAG 2.1 AA criteria, maintain an issues log, and incorporate user input to guide improvements. We also publish summaries of accessibility work and updates so stakeholders can track progress and understand planned enhancements.

Limitations occur when external content or third-party tools are used; in those cases we work with suppliers to improve accessibility and provide interim alternatives where feasible. We also document known limitations and expected timelines for fixes when they affect functionality available to HR One London users.

Commitment: HR ONE LONDON LIMITED is dedicated to continuous accessibility improvement. Our goal is an inclusive experience that enables everyone to access HR One London services effectively and independently. We periodically update this statement to reflect progress and changes in practice.